Legal Document

Privacy Policy

This document describes in detail how your personal information is collected, used, and kept secure on the tk1971 platform.

SSL Encryption Protected
Official Legal Document
Available in Bengali
Last Updated: 2025. This policy applies to all users registered on tk1971 from the date it came into effect.

1 Introduction and Applicability

This Privacy Policy applies to all individuals who use tk1971's website and services. This document explains under what circumstances, for what purposes, and by what methods tk1971 collects and manages user information.

By using tk1971's services, you confirm that you have read and accepted the terms of this Privacy Policy. This policy supplements our Terms and Conditions, and together both documents form part of the tk1971 user agreement.

This service is for individuals aged 21 and above only. No personal information from minors is knowingly collected.

tk1971 believes that user privacy is a fundamental right. For this reason, we are committed to ensuring data protection at both the technical and organizational level.

2 What Information We Collect

tk1971 may collect the following types of information:

2.1 Information Provided at Registration

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • National ID or passport number (for identity verification)
  • Bank or mobile financial service (bKash, Nagad, Rocket) account details
  • Address and nationality

2.2 Information Collected Automatically During Service Use

  • IP address and device identification information
  • Browser type, operating system, and language settings
  • Time of site access, time spent, and list of pages viewed
  • Information collected from cookies and similar tracking technologies

2.3 Transaction-Related Information

  • Deposit and withdrawal history
  • Records of betting and gaming activity
  • Bonus claims and wagering information

2.4 Information Provided Through Communication

When you contact customer support via our live chat or email, information from that conversation may be recorded — in the interest of improving service quality and security.

3 Purpose of Information Use

tk1971 uses the information collected for the following purposes:

  1. Creating, managing, and verifying accounts.
  2. Processing deposits, withdrawals, and other financial transactions.
  3. Managing bonuses, promotions, and VIP benefits.
  4. Ensuring platform security and preventing fraud.
  5. Providing customer support — via 24/7 live chat and email.
  6. Meeting legal obligations and resolving disputes.
  7. Monitoring and improving service quality.
  8. Ensuring responsible gaming — detecting unusual betting behaviour.

tk1971 never sells your information to third parties or shares it for advertising purposes.

4 Information Sharing and Third Parties

tk1971 may share user information with third parties in specific and limited circumstances. Those circumstances are described below:

4.1 Payment Processors

The minimum information necessary to complete financial transactions via bKash, Nagad, Rocket, and bank transfer is shared with the relevant payment service providers.

4.2 Technology and Service Providers

Trusted third parties are used to provide technical services such as server hosting, security verification, and analytics. These parties may only use the information for the agreed contractual purpose.

4.3 Legal Obligations

Information may be disclosed pursuant to a court order or a lawful request from a competent authority. In such cases, tk1971 provides only the information legally required.

4.4 Corporate Changes

In the event of a business merger or acquisition, user information may be transferred to the new entity, but the same protections under this policy will continue to apply.

5 Data Security Measures

tk1971 uses SSL encryption technology to keep user information secure. All communication between you and the website is handled through encrypted channels.

Our security measures include:

  • Data transmission encryption via SSL/TLS protocol
  • Encryption of data stored on servers
  • Restricted staff access — only authorised personnel can view sensitive information
  • Regular security audits and vulnerability testing
  • Monitoring of unusual login and transaction activity
  • OTP-based two-step verification

However, no data transmission over the internet can be guaranteed as completely secure. While tk1971 takes every precaution, users should be aware that no system is entirely free of risk.

6 Cookies and Tracking Technologies

tk1971 uses cookies and similar technologies to improve service quality and enhance the user experience.

6.1 Types of Cookies

  • Essential Cookies: Required for managing login sessions and security.
  • Functional Cookies: Used to remember your language and preferences.
  • Analytics Cookies: Used to understand and improve site usage.

6.2 Cookie Controls

You can disable cookies through your browser settings. However, disabling essential cookies may cause some parts of the service to not work properly.

7 Data Retention Period

tk1971 retains user information only for as long as necessary. The following factors are considered when determining the retention period:

  • All information is retained while the account is active.
  • Financial transaction records may be retained for an extended period even after an account is closed.
  • Information required for security and fraud prevention is kept for a specified period.
  • Where there are legal obligations, information is retained for the required duration.

Once the retention period ends, information is securely deleted or anonymised.

8 User Rights

tk1971 users may exercise the following rights regarding their personal information:

8.1 Data Access

You may request a copy of your personal information held by tk1971.

8.2 Data Correction

You may request correction of inaccurate or incomplete information. Some information can be changed directly from account settings.

8.3 Data Deletion

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.

8.4 Processing Restrictions

In certain circumstances, you may request that the processing of your information be limited.

8.5 Complaints

If you have any concerns or complaints about how your information is managed, contact tk1971 customer support directly. Further protective guidelines are available in the tk1971 Responsible Gaming section.

9 Protection of Minors

tk1971's services are exclusively for adults aged 21 and above. We do not knowingly collect information from anyone under the age of 21.

If a minor has accidentally opened an account and this comes to our attention, that account will be closed immediately and all associated information will be securely deleted.

If a parent or guardian suspects their child has opened an account on tk1971, please contact customer support promptly.

10 Policy Changes and Updates

tk1971 reserves the right to update this Privacy Policy as needed. Registered users will be notified by email of any significant changes.

The updated policy will take effect from the date of publication. Continued use of the service after any changes will be considered acceptance of the new policy.

When the policy is updated, the "Last Updated" date on this page will change. We recommend that you review this page regularly.

To learn more about tk1971, visit our About Us page.

11 Contact Us

If you have any questions, concerns, or requests to correct information regarding this Privacy Policy, please get in touch with us:

Customer Support

Live Chat
24/7 direct support — in Bengali and English

Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day. You can also check our FAQ section for answers to common questions.